Questions

Everything you need to know about transforming kids artwork into personalized jewelry

How do I start creating jewelry based on my child’s artwork?
  •  Start by scanning, or taking a picture of your child's drawing.
  •  Click on the "Custom Styles" menu option.
  •  Select the type of jewelry you want to create.
  •  Select any accessories (Chain Type / Charm Bracelet)
  •  Upload, Email, or Mail us your image
  •  Check out!

 

Yes, its that simple! ☻ If you are having trouble, feel free to contact us.

 

What if you don't have a scanner?

No problem! You can either use your smart phone and take a picture of it, or make a photo copy of it and mail it in to us! -- Start Designing Here

 

Our basic charm/pendant measures up to 1”x1” excluding bail or charm top. -- See Examples Here

 

What kind of jewelry can we make?

Right now we only offer a variety of items including custom pendants and charms, to completely customizable rings and bracelets. We are always adding to our amazing collection so keep on coming back and see what you can create.

 

What is the jewelry made from?

All of our jewelry is made from 925 Sterling Silver.

 

What sort of artwork can we use?

We can use ANY TYPE of drawings in pencil, pen, crayon, marker, chalk or paint. We have made jewelry using professional or amateur photographs, pictures of sidewalk chalk drawings. Additionally, we can do hand prints footprints and paw prints. -- See Examples Here

 

How long does it take to get my jewelry?

After we receive your payment, it usually takes 14-21 days to create your custom piece if it involves a message or image. All other items, including gemstones and other customization take 7-10 days. Shipping in the US Takes 2-3 business days and shipping worldwide can take 7-14 business days.

 

What is the difference between a pendant and a charm? 
Charms:

Our charms are designed to hang from a Pandora style charm bracelet. Charms come with a sterling silver charm top that has a 4.5mm opening.

Pendants:

A pendant is designed to hang from a chain generally around the neck.

 

Will you send orders to APO/FPO Addresses?

Yes, we can ship to APO/FPO/DPO military addresses with no problem!

 

If I send a design, who retains the copyright?

We don’t acquire the rights to your design, and we will not sell additional recreations of your piece without your permission. We may, however, use pictures submitted in our marketing efforts. For example we often post on facebook and on our site images of submissions with or without an accompanying image of the piece that we have made.

 

Why does my order say ‘processing’ or ‘pending’?

Your order will say processing or pending until it ships. The moment your item ships, you will get an email with a tracking number.

 

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Have Additional Questions  Contact Us 

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